Privacy Policy
Key Commitment:
We strictly limit the personal data we handle. We do not use cookies for tracking, we do not sell data, and we delete your information after your move is complete and paid for.
1. Introduction
Thomastrans Removals respects your privacy. This policy explains how we handle the limited personal information you provide to us, in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We only collect the absolute minimum information required to provide you with a quote and perform the removal service:
- Name
- Contact details (Phone Number and Email Address)
- Address details (Collection and Delivery locations)
- Move details (Inventory lists, dates)
3. How We Use Your Information
Your data is used solely for:
- Communicating with you regarding your quote and booking.
- Carrying out the removal or storage service.
- Issuing invoices and processing payments.
We do NOT use your data for marketing purposes, newsletters, or third-party analytics.
4. Data Retention
We believe in data minimization. Once your job is successfully completed and all bills have been paid, your personal contact details (email and phone number) are removed from our active systems. We only retain financial transaction records as required by UK tax law (HMRC).
5. Data Sharing
We do not share your personal data with any third parties, unless strictly necessary for the move (e.g., customs authorities for international moves) or required by law.
6. Contact Us
If you have any questions about your data, please contact us at:
info@thomastransremovals.co.uk